Effective Date: 20 Feb 2025
At Desi Darzi, we strive to provide you with the best shopping experience. If you are not completely satisfied with your purchase, we are here to help. Please read our return policy below:
- Return Window You may return items within 7 days of receiving your order.
- Condition of Items To be eligible for a return, items must be unused, unwashed, and in the original condition with all tags attached.
- How to Make a Return
1. Please email us at desidarzi07@gmail.com with your order number and details of the item you wish to return.
2. You will receive instructions on how to proceed with the return.
3. Send the item(s) back to us using a trackable shipping service. You will be responsible for the return shipping fees unless the item was damaged or incorrect.
- Refund Process Once we receive your return, we will inspect the items. If they meet our return policy criteria, we will process your refund to the original payment method. Please note that it may take 15 business days for the refund to appear in your account, depending on your payment provider.
- Exchanges If you wish to exchange an item for a different size or color, please follow the return process and place a new order on our website.
- Damaged or Incorrect Items If you receive a damaged or incorrect item, please contact us within 7 days of receiving your order for assistance in processing a return or exchange.
If you have any questions regarding our return policy or need further assistance, please contact us:
Desi Darzi
Website: https://desidarzii.com/
